Deliveries & Refunds

We understand that from time to time you may wish to return a product to us.

Which is why we have a 14 day returns policy to enable you to return products to us in appropriate circumstances.

 You will be entitled to a full refund when: 

 We receive the returned product within 14 days following the date of purchase of the product

The returned product is unused, in its original packaging, with any labels still attached and otherwise in a condition enabling us to sell the product as new 

 

ADRESS 

50 Stock Road

Billericay

Essex

CM12 0BD

Returns Procedure

 In order to take advantage of your rights under this returns policy, you must post/deliver the product back to us at your own cost, using the returns address provided.

We would also need you to send the returns form back, filled in appropriately.

Exclusions

  The following kinds of products may not be returned under this policy:

If any labels have been removed

If there are any signs that the product has been used

If the return falls outside of the 14 day period

Sale items will only be eligible for exchange or store credit

 Refunds

 We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery

charges and excluding the costs of returning the product to us.  It may take 7 - 10 days for the refund to appear on your statement.

 

Please see T&C's for full terms